Terms and Conditions of Service

These Terms and Conditions govern your use of the ranistraola website and consultation services. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.

November 12, 2025

Acceptance of Terms

By using this website or scheduling consultation services with ranistraola, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions along with our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services. Your continued use constitutes ongoing acceptance.

Definitions

For clarity and consistency throughout these Terms and Conditions, the following definitions apply:

  • Services refers to property market analysis consultations, analytical reviews, and related information services provided by ranistraola through scheduled sessions or written reports.
  • Client or You refers to individuals or entities who access our website, inquire about services, or engage ranistraola for consultation services.
  • Website refers to all web pages, content, and functionality available at ranistraola.com and associated subdomains controlled by ranistraola.
  • Analyst refers to ranistraola team members who conduct research, perform analysis, and deliver consultation services to clients.

Proper Use of Services

Our consultation services are intended for informational and educational purposes to help clients understand property market dynamics. Services are not financial advice, investment recommendations, or guarantees of outcomes. You agree to use information provided during consultations responsibly and acknowledge that final decisions and their consequences remain your responsibility.

Eligibility Requirements

Our services are available to individuals aged eighteen years or older who have legal capacity to enter binding agreements. By engaging our services, you represent that you meet these eligibility requirements and that information you provide is accurate and complete.

Services are primarily intended for Australian residents, though international clients may be accommodated.

Client Responsibilities and Obligations

When engaging with our services, clients accept certain responsibilities to ensure productive consultation experiences and appropriate use of information.

  • Provide accurate information about your interests, objectives, and circumstances to enable relevant analysis tailored to your situation and needs.
  • Attend scheduled consultations at agreed times or provide reasonable advance notice if you need to reschedule appointments with our analysts.
  • Use information from consultations responsibly, recognizing it represents analysis and opinion rather than guarantees about future property market performance.
  • Maintain confidentiality of any proprietary analytical methods or data sources we share during consultations that are not publicly available information.

Prohibited Activities

To protect our business and ensure appropriate service use, the following activities are strictly prohibited:

  • Reproducing, distributing, or commercially exploiting consultation content, reports, or proprietary analytical methods without explicit written permission from ranistraola.
  • Misrepresenting consultation content as guarantees or promises about future performance when sharing information with third parties or making decisions.
  • Using automated systems, bots, or scraping tools to access website content or extract data without authorization from our organization.
  • Attempting to gain unauthorized access to our systems, other user accounts, or computer networks connected to our services through hacking or other means.
  • Engaging in any activity that interferes with or disrupts our services or servers, or violates any applicable laws and regulations in Australia.

Intellectual Property Rights

All content on our website and materials provided during consultations including text, graphics, logos, analysis frameworks, and proprietary data remain the intellectual property of ranistraola. You receive a limited, non-transferable license to use consultation content for your personal decision-making purposes only. You may not reproduce, distribute, modify, or create derivative works without our explicit written consent.

Client-Provided Information

Information you provide during inquiries, bookings, or consultations remains your property. By sharing information with us, you grant ranistraola permission to use it for delivering services, improving our offerings, and internal business purposes. We will protect your information according to our Privacy Policy.

Responsibility for Provided Content:

You are responsible for ensuring that information you provide is accurate, does not violate third-party rights, and complies with applicable laws. You agree not to provide false, misleading, defamatory, or illegal information during interactions with our team or through our website systems.

Privacy and Data Protection

We collect, use, and protect personal information according to our Privacy Policy and Australian privacy legislation including the Privacy Act. Our Privacy Policy explains what information we collect, how we use it, data security measures, and your rights regarding personal information. By using our services, you consent to data practices described in that policy. Read Privacy Policy

Service Disclaimers and Limitations

The following disclaimers are essential to understanding the nature and limitations of our consultation services.

No Guarantees of Results:

Our consultations provide analysis and information to support your understanding of property markets. We do not guarantee specific outcomes, returns, or results. Property markets involve numerous variables and uncertainties. Past performance doesn't guarantee future results. Results may vary significantly based on timing, specific decisions, market conditions, and factors beyond anyone's control.

Limitations on Our Liability

To the maximum extent permitted by Australian law, ranistraola and its analysts are not liable for any indirect, incidental, consequential, or special damages arising from use of our services or reliance on information provided during consultations. Our total liability for any claims related to our services shall not exceed the fees you paid for the specific consultation giving rise to the claim.

Indemnification Obligations

You agree to indemnify and hold harmless ranistraola, its analysts, and related parties from any claims, damages, losses, or expenses including legal fees arising from your use of our services, violation of these terms, or infringement of third-party rights through your actions or decisions.

Resolving Disputes and Complaints

We prefer resolving any disputes or concerns through direct communication and good-faith negotiation before pursuing formal processes.

Dispute Resolution

If disputes cannot be resolved through negotiation, both parties agree to attempt mediation before initiating legal proceedings. Any formal dispute resolution will be conducted according to Australian law and in courts of appropriate jurisdiction based on our business location.

Nothing in these terms prevents either party from seeking urgent injunctive relief when necessary.

Online Dispute Resolution for European Clients

While our services primarily target Australian clients, international clients from the European Union may access the European Commission's Online Dispute Resolution platform if applicable to cross-border service disputes.

EU Online Dispute Resolution Platform: EU Online Dispute Resolution Platform

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia and the state where our principal business operations are located. You agree to submit to the jurisdiction of courts in that location for resolution of any disputes arising from these terms or our services.

Service Termination

We reserve the right to refuse service, cancel scheduled consultations, or terminate client relationships if you violate these Terms and Conditions, engage in prohibited activities, or for other legitimate business reasons. Upon termination, your right to access consultation materials and receive services ends immediately.

Changes to Terms

We may modify these Terms and Conditions periodically to reflect changes in our services, legal requirements, or business practices. Updated terms will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of modified terms.

Severability Provision

If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, that provision will be modified to achieve its intended purpose to the maximum extent possible, and all other provisions will remain in full force and effect.

Complete Agreement Statement

These Terms and Conditions, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and ranistraola regarding use of our services, superseding any prior understandings or agreements whether written or oral.

Questions About These Terms

If you have questions about these Terms and Conditions or need clarification about any provisions, please contact us through the following channels.

Email Address: content@ranistraola.com

Phone Number: +61.7.9641.9505

Business Address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Terms Effective From: November 12, 2025

Document Version: Version 2.1